Kaiāwhina Health Support Worker

Whanganui Accidental and Medical


Whanganui Accident and Medical clinic (WAM) is a subsidiary company of the Whanganui Regional Health Network (WRHN).  It was established in 2003 as a means to provide the Whanganui community and visitors to our city with improved access to primary and urgent after-hours care and to complement and support existing health care services. 

The Kaiāwhina Health Support Worker (KHSW) will be part of the urgent care team and will support the delivery of quality healthcare to whānau. The KHSW will have the responsibility to create an atmosphere/culture within the WAM waiting room area, which aligns to WAM values by ensuring people feel that they have been welcomed into the clinic (rather than processed) in a friendly, sympathetic, professional and culturally appropriate manner.   You will work alongside the WAM triage nurse as the first point of contact for whānau into WAM and will contribute to the cultural safety of people while receiving reception and health care support services.

The role will involve administrative duties, including registering patients, responding to information requests and clinical support during consultations with whānau. Other duties may include cleaning, ordering and stocking, recalling patients/whānau for appointments and a variety of other clinical duties. So being organised and able to manage competing demands is essential.

This role is a great opportunity for someone thinking about a career as a health professional. Previous experience in a clinical environment is an advantage - as is a great attitude and willingness to learn. Computer literacy is a prerequisite.

If working with whānau and contributing to better outcomes for Māori sounds like you, please submit your application by sending a copy of your Curriculum Vitae, a covering letter and completed application form to Whanganui Regional Health Network. Full training will be given the to successful applicant. 

This is a part-time fixed term contract, covering one years maternity leave until 29th November 2021 – approximately 30 hours per fortnight.

Part time
(06) 3480109
(06) 3488205
Close Date: 
Monday, 26 October 2020 - 5:00pm